The ICU was full each day we visited, with what seemed to be an entirely different group of patients. It appeared that patients declared themselves quickly, in one way or another. During our time, there was only a small number of patients who remained in the ICU for more than a few days. Health insurance in Vietnam exists, however only for the young, the elderly, or those with money. For the rest, they must pay for treatment, which can be too expensive for some families. I couldn’t imagine making a decision to withdraw care based on how much a family could afford, which was a reality for many of the families we saw in the ICU.
I look forward to the next “family” reunion!
The ward was busy with patients overflowing into the hallway. Despite being crowded it was not chaotic. In fact, the ward was very quiet with patients either sleeping or resting and there was very little talking. Nurses were busy administering medications and many patients had family members at their bedsides providing personal care. There was mold on the walls and ceiling, water dripping being collected into buckets and no evidence of a bathroom or shower for the patients. Hand hygiene was essentially non-existent and patients receiving chemotherapy were in communal rooms with others admitted with infections. Despite being run down, the floors were clean and there was no odor.
In 2005 Vietnam’s Ministry of Health launched a palliative care initiative that worked to increase accessibility to morphine and create a one-week and three-month training course in palliative care. However, a long term plan for the implantation of palliative care with ongoing advocacy and education around opioids along with sustainable training programs has yet to be established. The need for palliative care with collaboration between hospital and community services has been identified but not yet addressed. For the time being, death and dying in the province of An Giang will remain in the domain of family; a non-medicalized natural event in everyone’s life cycle. I just worry that without a palliative approach the days/weeks/months leading up death aren’t being addressed, which I personally feel represents a large gap in patient care. We are fortunate to be at the receiving end of a Canadian health care system. There is no doubt that the physicians I worked with in An Giang are eager to learn new skills and knowledge and this gives me hope that palliative care will gain traction to become a standard of care for patients in the near future in Vietnam.
So this is where I was coming to visit again. The sewer trough was now covered by metal sheets, and so I was spared its smell in the air. The doctor I was working with apologized for the A/C not working. The heat never bothered me (my blood is Mediterranean after all), but it is possible the heat could affect the patients. We started walking through the beds of the PICU, the physician explaining the diagnosis for each child: meningitis in one toddler; diarrhea in an infant; hypertension of undiagnosed etiology in a young teenager who was to be sent to Ho Chi Minh City in the next couple of days for further work up. He came in to hospital with headaches, and was admitted several times in the past for the same thing. There are only two monitors beeping away in this PICU. The nurses do not position themselves at the bedside but at the nursing desk. There are one or two babies on nasal prong cpap. Two ex 28-weeker twins, now 32 days old, are the last patients we see. They managed to get off CPAP and oxygen and are managing oral feeding too – two cute little babies, lying still under their blanket looking adorable in their toques; mama and grandma standing by on guard to meet their every need. These babies were lucky. I learn there are 3 ventilators in the unit, but one is not working. Two ventilators, looking a bit old but working, and that’s all that matters. The defibrillator looks pretty old too, but it works. They will be getting 2 more ventilators from the adult ICU stock of ventilators.
The will is definitely here.
After lots of hand gesturing and group handling of the leader role (what else would you expect from 5 to 8 doctors all trying to run a sim case? :), the case ends successfully. And then my favourite part: the smiles, the clapping that is the applause for a job well done, and the mutual appreciation of what was just shared, what was just understood from both sides. Because of the language barrier, the smiles we share have so much meaning. Respect and appreciation. We are moving forward, together.

The labour floor has a dedicated holding area for anaesthesia and they have four available ORs for the labour floor. The doors are hermetically sealed with sliding doors, a digital clock with distinct red lights and a temperature monitor is placed at the top of the wall, similar to home. I think the ORs were even bigger than the ORs I use at home allowing the team members to easily move around.
Overall, the trip has been very insightful and rewarding. Areas I thought I would contribute to became disappointments. I would experience unexpected, rewarding surprises from observing the learners. I had an opportunity to see how my Masters could be applicable in the future as an education consultant, which was a new discovery for me. I am very happy I went and look forward to seeing where my new perspectives take me.
Pediatric Advanced Life Support
The world of simulation is a daunting one. As physicians, we tend to feel very much on display -our flaws, our gaps in knowledge, and our panic, are all exposed for all to see and judge. However, this exposure is exactly what “sim” is meant to achieve. It focuses an objective lens on our performance, so that when real-life imitates sim, we can deploy the maximum of our honed skills and knowledge in service for our patient. For all physicians, it is the patient who comes first.
During one simulation code, Dr. Veroukis and I threw a little wrinkle into our simulation case, and showed our Vietnamese team leader a hand-drawn rhythm strip tracing. It was ventricular fibrillation. In addition to the team leader, the whole team saw it. Within a fraction of second, the whole team sprung into action! The airway physicians immediately started positioning the airway, and began setting up for an intubation. The medication team member reached for the drug syringes. The physician leader, eyes wide with concern, and a bit of healthy fear, immediately pointed to one of her team members to start CPR. Without a moment’s hesitation, that team member interlocked their fingers and placed them on our paper model’s chest, and began the first compression…and then sheepishly smiled. Educators, and mock code team members alike shared a warm little chuckle, but applauded our colleague for how much they “bought in” to the virtual patient. Our dear, oh so vulnerable, paper patient, who had tried to die on us so much that week. For all of us that week, the paper patient came first!
I have to say that this mission has been very different from my two prior missions to Africa. One: the team has been amazing, creating a very supportive environment for troubleshooting and problem solving. Two: being part of an education-based mission has been quite eye opening.
My second presentation and my simulation scenario addressed postpartum hemorrhage and preeclampsia. These topics highlighted another area of confusion, namely their local practice consists of giving oxytocin 10 IU IM and misoprostol 600 to 1000mcg SL as a prophylactic treatment to actively manage the third stage. It appears from the stories I am told that about 5 years ago a patient received a 5 IU bolus of oxytocin IV which resulted in profound hypotension, prompting a change in practice within the hospital. I am quite surprised by this change in practice and was shocked that they are looking towards me to provide an answer and almost endorse that a 5 IU IV bolus is OK, or that if they mix the 5 IU in 5mL of NS and give it slowly, that is… an adequate dose. These brief conversations that are parsed together with broken, simple English have started to show me that there can be a distinct difference between academic/book knowledge and practical or actual practice. Unfortunately, I have had very little opportunity to see or experience their clinical practice.
CPR/ACLS
The hospital staff have a wide range of cases. Their beds are full and their workload busy. Their resources must be doled out carefully to where the need is greatest and the greatest good can be achieved. It is a difficult job they do, much more difficult than what we are used to in Canada. They do it with great grace, however. Each family we have come across in our patient discussions is treated with respect and dignity despite the limited space and resources.
I digress.
I look to the children. And now my vision is different – changed somehow. I am no longer looking at poverty. I am looking at potential. And all of the work that we have arrived to do is now assembling in my consciousness in a way that speaks to my heart.
Just look at Chau Pham.
We arrive at the doorway of the final family. An elderly woman greets us with a warm toothless grin. We gather around her entrance way and are enveloped by a crowd of interested community members. There is a brief commotion and pressured Vietnamese communication. The sponsored boy is not home and a fleet of excited children depart in search of our guest of honour. Wasting no time, Thu begins to tell us about his life. This little boy was only a baby when his father became ill from HIV. The grandmother was forced to sell all physical possessions, including her house, to pay for the medical bills. Despite all their efforts, the boy’s father died of AIDS. He was then abandoned by his mother who after being widowed and losing everything, had left in search of greater financial security. Now the young boy was left homeless with only his grandmother remaining to care for him. Currently they reside in a one-room cement shanty deep in this secret labyrinth, hidden away from the busy streets of Long Xuyen. The grandmother is in her 70s and walks the streets from dawn until dusk each day selling lottery tickets just to make enough money for one meal. The little boy is now seven. Without CHKV sponsorship money, the boy would be removed from school in order to help his grandmother ensure their survival. As Thu continued to tell their story, the grandmother made her away around our entire group shaking each hand and expressing gratitude. We were unable to meet the little boy as he was still in school at the time. However, the experience was still remarkable. As we were about to leave, the boy arrived, surrounded by the many children who spearheaded his search.
With our minds alert, and riding an endorphin high, a rooftop breakfast is a wonderful reward for our morning labours. A mouth-watering range of crepes, noodles, dim sum, pastries, and other hearty meals await us. Most of all, I crave a mug of steaming Vietnamese coffee and condensed milk. In the company of good friends and warm plates, not a soul among us feels exhausted, but rather invigorated, and we are all ready for another rewarding day with our Vietnamese hosts at An Giang Hospital.
Our next stop is the obstetrical area. Our team includes an Obstetrician – Stephanie Johnston – and she is eager to see where this work takes place. At this point, I depart from the group as I needed to prepare for my presentation. Fear not dear followers – there will be many more reflections on the hospital in coming entries.
But little did we know there was something much bigger in store…
Rows upon rows of eager participants already in chairs awaited our arrival. We are ushered to the front of the room where our seats have been reserved for us. Bottles of water meticulously positioned in front of each of our chairs. Details such as these are the grand gestures of gratitude. Easily missed, but incredibly resonant. We are being welcomed by people eager for the opportunity to learn. I can feel the discomfort caused by being in a new place and tackling a new challenge slowly becoming disarmed. We are among friends here and we accept the uncertainty and incredible opportunity of this adventure together.
The second floor boasts an extraordinary 28 bed intensive care area with pods of four beds under the daylight glow of the massive picture windows. Florence Nightingale often referenced the critical importance of natural light and fresh air to assist in one’s restoration of health. Impressive to me was this principle alive in living colour in this modern ICU.
Stasa and Hareishun prepare pediatric sepsis and trauma cases:
Chau had bravely planned to go first as there were many moving parts. A main screen housed the English PowerPoint slides/video. There were two screens bookending the large one with the translated version of the presentation. Simultaneous translation would occur to clarify all statements made by the presenters. In addition to all of this, the Telehealth system would broadcast live to enthusiastic learners at other hospitals. Even with as much planning as we had done, we were all anticipating that there would be tremendous learning from this afternoon’s proceedings.
Lectures ensued with the exciting awkwardness that we had all anticipated. Our English presentations on the main laptop would not show our presenter notes, so we also needed to have our own computers to ensure that no information was left undelivered. A designated staff member was positioned at a table facing the screens whose role was to anticipate the changing of English slides and attempt to synchronize the Vietnamese slides. All of this activity is punctuated by the awkward cadence of the stop and start presenter narrative, permitting a mysterious Vietnamese translation to bellow out over the crowd, decoding the English into a more familiar version for participants.